Rip Van Case Mix & Match

Shipping - Making the shipping cost transparent upfront

Our wholesale prices usually excludes shipping which is added when you add the products to cart.

For shipments to Zone 5+ from the makers origin, a small extra shipping fee will be added at checkout to compensate the maker for the extra cost of long distance shipping. You can find the detail of those fees here. We only currently ship to the United States.

Product insurance - Your satisfaction is our priority!

Our Product Insurance covers all the below issues that might arise when transacting with our makers. For all those issues, The Good Trends will refund in full the products with issues through store credits or work with makers to ensure they get to your store.

Mis-Picks: If you receive the wrong product, you will need to provide the product name from the item you did receive. We will process a claim to replace the incorrect item or reimburse your account.

Expired or close to expiry date (minimum 75% of its declared shelf life): All claims for expired inventory must be accompanied with the Expiration Date from the items you received.

Damaged: All damage claims must be accompanied by digital photograph and details about the damage.

Product Defect: The Good Trends will issue a refund for defects such as missing safety seal or no label. Quality complaints due to taste, touch or smell should be reported to the makers directly.

Shipping Melt Risk: Our makers will proactively remove their products from the platform when the conditions are not right or alternatively ship in an appropriated temperature container. However in case this happens, The Good Trends will cover the cost of products damaged by melt in transit such as, but not limited to, chocolate bars, or gummy vitamins.